Privacy Policy

How we collect, use and protect your personal data when you use our services or contact us.

Privacy Policy

Reliant Colour Solutions Limited is a commercial printing company based in Maidenhead. We are the data controller responsible for your personal data.

Reliant Colour Solutions Limited
Unit 1 Maidenhead Business Park
Priors Way
Maidenhead
Berkshire SL6 2GQ

Telephone: 01628 670005
Email: mail@reliantcolour.com

  1. Information We Collect

    We may collect and process the following personal data:

    • Name and job title
    • Company name
    • Postal address
    • Email address
    • Telephone number
    • Billing and delivery details
    • Artwork files and print specifications
    • Payment information
    • Website usage data, including IP address and browser information

  2. How We Use Your Information

    We use your information to:

    • Provide quotations and printing services
    • Process and fulfil orders
    • Arrange delivery
    • Issue invoices and process payments
    • Respond to enquiries
    • Maintain our accounts and records
    • Send service related communications
    • Send marketing communications where you have consented

    We process personal data under one or more of the following lawful bases:

    • Performance of a contract
    • Compliance with a legal obligation
    • Legitimate interests
    • Consent, where required

  3. How We Store and Protect Your Data

    We take reasonable technical and organisational measures to protect your data against loss, misuse and unauthorised access.

    Your information may be stored on secure servers, internal systems and trusted third party service providers such as:

    • Accountants
    • IT support providers
    • Payment processors
    • Couriers

    We only share data where necessary and under appropriate safeguards.

  4. How Long We Keep Your Data

    We retain personal data only for as long as necessary for the purposes it was collected, including:

    • For the duration of our contractual relationship
    • As required by HMRC and accounting regulations, typically 6 years
    • Until you withdraw consent for marketing communications

  5. Your Rights

    Under UK data protection law, you have the right to:

    • Access your personal data
    • Request correction of inaccurate data
    • Request erasure of your data
    • Restrict or object to processing
    • Data portability
    • Withdraw consent at any time

    To exercise your rights, contact us at mail@reliantcolour.com.

    You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.

  6. Cookies

    Our website may use cookies to improve functionality and analyse usage. You can control cookies through your browser settings.

  7. Changes to This Policy

    We may update this Privacy Policy from time to time. The latest version will always be available on our website.